Frequently Asked Questions
Everything you need to know about your MISHO experience.
What is the standard shipping timeframe?
We offer worldwide shipping. Domestic orders typically arrive within 3-5 business days, while international deliveries can take between 7-14 business days depending on the destination.
How do I return or exchange an item?
We accept returns and exchanges within 14 days of delivery. Items must be in their original, unworn condition with all tags and packaging intact. Please visit our Returns Portal to start a request.
What materials are used in MISHO jewelry?
Our pieces are handcrafted using high-quality materials, primarily 22k gold-plated bronze. Each item is nickel-free and designed to be skin-friendly and durable for everyday wear.
How should I care for my jewelry to prevent tarnishing?
To maintain the luster of your pieces, avoid contact with perfumes, lotions, and water. Store your jewelry in the provided MISHO pouch when not in use and clean gently with a soft, dry cloth.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. For certain regions, we also offer 'Buy Now, Pay Later' options via Klarna.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's journey.